Hundreds of thousands of people drive for Uber in the U.S. The ride-hailing company has had high-profile fights in courts and city halls over the status of these drivers: Are they employees or contractors? Can they unionize?
A fight that's gotten far less attention — one that may affect drivers far more — is the competition between Uber and its main rival, Lyft.
Competition for drivers is so great that, about a year ago, Uber sent covert operatives into Lyft cars — to recruit.
Isabella Dure-Biondi was one of these covert operatives.